Effective Date: January 22nd, 2025
Last Updated: February 6th, 2025
Fair E Group LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when booking services with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
When you make a booking, we may collect the following personal information:
- Personal Identifiers: Name, email address, phone number, and billing details.
- Booking Details: Service type, date, time, and location.
- Payment Information: If applicable, we may collect payment details through a secure third-party payment processor.
- Communication Data: Any inquiries, messages, or feedback sent to us regarding your booking.
GDPR & CCPA-Specific Information Collection
- Under GDPR, we process your data based on legitimate interest, contractual necessity, and consent where applicable.
- Under CCPA, we do not sell your personal data, but California residents have additional rights (see Section 6).
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and confirm your booking.
- To send you booking confirmations, reminders, and updates.
- To provide customer support and respond to inquiries.
- To process payments and refunds (if applicable).
- To improve our services and enhance user experience.
- To comply with legal obligations or enforce our terms and conditions.
3. Data Security & Protection
We implement appropriate security measures, including encryption, access controls, and secure payment processing, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Payment Processors: To securely handle transactions.
- Service Providers: To manage bookings, send notifications, or improve services.
- Legal Authorities: If required by law or in response to legal proceedings.
We ensure all third-party providers adhere to strict data protection standards.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.
6. Your Rights Under GDPR & CCPA
Your Rights Under GDPR (EU Residents)
If you are a resident of the European Economic Area (EEA), you have the following rights under GDPR:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”): Request deletion of your data.
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Obtain and reuse your data.
- Right to Object: Object to data processing based on legitimate interests.
- Right to Withdraw Consent: If we process your data based on consent, you may withdraw it anytime.
To exercise these rights, contact us at legal@fairegroupllc.com.
Your Rights Under CCPA (California Residents)
If you are a resident of California, you have the following rights under CCPA:
- Right to Know: Request information on the categories and specific pieces of personal data we collect.
- Right to Delete: Request deletion of your data, subject to legal exceptions.
- Right to Opt-Out: If we ever sell personal data (we currently do not), you have the right to opt out.
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, contact us at privacy@fairegroupllc.com.
7. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and track booking activity. You can manage your cookie preferences in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated policy.
9. Contact Us
If you have any questions about this policy or how we handle your information, please contact:
📧 Email: hello@boodlexai.com
🌍 Website: https://fairegroupllc.com/
📍 Address: 15442 Ventura Blvd STE 201-705 Sherman Oaks, CA, USA